Seattle Coffee Gear

Retail Assistant Store Manager Portland, OR - Portland

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Active since 21-11-2017 Job category Sales - Retail
Location Portland Level -
Educational level GCSE / A-Level / Highscho... Employment type -
Hours 0 Salary $16-$18hr DOE
Love Coffee? Want to share that love with the world? Seattle Coffee Gear specializes in providing knowledgeable and expert advice to folks who want to make a better cup of coffee. We carry a wide array of products — from basic press pots to sophisticated commercial-grade equipment — in our stores and via the Internet. We're a privately held company that is growing and is looking to add another member to our fun and dynamic crew.
Position: Retail Assistant Store Manager
Location: On site in Portland, OR
Hours: Full Time non-exempt; Retail Schedule
Description: This position reports to the Store Manager and would be responsible for the day-to-day management of the retail store, with a focus on executing Operational responsibilities such as Scheduling, Stock Maintenance, Cycle Counts, Shipment and Damages. Additional key responsibilities would be supporting outstanding sales and service assistance to retail customers, routine sales/service issues and escalations as well as achieving sales objectives.
Responsibilities:
Store Sales Goals
• Meet set business and revenue goals as defined by company
• Continuously motivate staff to achieve store, team and individual goals
• Demonstrate sales leadership by playing an active role on the selling floor Customer Service & Product Knowledge
• Maintain highest degree of customer service and store standards
• Manage development of store and brand; follow through with client needs, inquiries and sales opportunities
• Direct and assist associates with various customer service issues, i.e. dissatisfied customers, returns, etc.
• Empower sales associates to make decision in the best interest of exceptional customer service
• Reinforce Sales Associate training on systems, service, and products Operations
• Manage opening, closing, cash & credit reconciliation; stocking and in-store merchandising procedures
• Effective utilization of Point of Sale system & associated inventory management functions; ensure staff is proficient
• Create Schedules and Daily Sheets; ensure proper coverage while achieving budget goals.
• Maintain good communication within the store between District Manager, Store Manager and direct reports
• Meet inventory accuracy, shrinkage goals and store audit requirements
• Manage shipping and receiving practices
• Provide support and assistance as needed for Service Writing team; be proficient in SW processes Managerial & Leadership
• Assist in development of staff through regular in-the-moment coaching and store meetings; participate in administration of annual and mid-year reviews
• Proactively communicate to staff in regards to store related initiatives and promo’s
• Actively participate in interviewing and hiring process • Recruit candidates for all levels within the store
• Supervise personnel and enforce company policies **** Qualifications:
• 3+ years of retail experience; multi-store management desired.
• Excellent communication; verbal and written skills; able to negotiate • Strong organizational skills; ability to multi-task in a fast paced environment
• Able to recruit & retain & develop staff
• Excellent leadership qualities, training and team building
• Experience in administrative aspects of store operations, sales and metric tracking.
• Ability to work a flexible schedule, including nights, weekends and holiday’s.
• Ability to stand and maneuver around sales & stockroom, warehouse; ability to lift up to 40lbs.
Please submit your cover letter and resume to: jobs@seattlecoffeegear.com
More information
This listing is a full-time job

Job category Sales - Retail
Industry / Industries Retail / Wholesale
Region United States
Keywords

Contact information

Name Mike Atkinson

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