Seattle Coffee Gear

Customer Service and Inside Sales Representative - Lynnwood

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Active since 03-01-2017 Job category Sales - Office Staff / Telesale...
Location Lynnwood Level Entry level / Graduate
Educational level GCSE / A-Level / Highscho... Employment type Permanent contract
Hours 0 Salary DOE
Seattle Coffee Gear is looking for full time Customer Service and Inside Sales Associates to join our Lynnwood team! If you have a passion for excellent customer service, enjoy supporting a technical product and are looking for a fast-paced, fun place to work, we want you to join our team.

About Our Company:
Seattle Coffee Gear is the answer to a very specific question: How can I make an excellent cup of coffee at home? Armed with the singular mission to provide unbiased and customer-centric services by a crew who love what they do, Seattle Coffee Gear has grown into a unique and innovative leader in home espresso machines. We are the kind of company that provides skilled, knowledgeable advice on everything from the best machine to meet our customers’ needs to how they can make that delicious coffee on their own.

As a Customer Service and Inside Sales Associate you will love it here because:
  • You love being a part of an elite sales and service team.
  • You enjoy solving complex customer problems on the phone and via email.
  • You are excited to share the Seattle Coffee Gear experience. You are excited to explain how we are different than other retailers.
  • You have an in-depth knowledge of our products and services; you enjoy talking with customers about how to get the best performance out of their gear.
  • You enjoy learning and are excited to communicate your knowledge.
  • You want to provide information and help customers or prospective customers in researching and selecting equipment and/or related coffee items that are right for them.
  • You are looking to make an impact in a coffee organization with options for growth.
This is a great fit for you if you:
  • Have 1-5 years’ experience providing customer service or support in person or on the phone
  • Possess sales experience in specialty or luxury goods
  • Have knowledge of or experience using espresso machines
  • Are a motivated self-starter with a desire to learn a complex product offering
  • Have a sense of humor, are down to earth, and have a fun and positive attitude
  • Have the availability to work all shifts including weekends and holidays
We offer great benefits including:
  • Industry-leading training and knowledge
  • Medical, dental and vision coverage
  • Generous employee coffee gear discount
  • 401K plan
  • Opportunities for advancement
More information
This listing is a full-time job

Job category Sales - Office Staff / Telesales / Call Centre
Industry / Industries Retail / Wholesale
Region United States

Contact information

Name Mike Atkinson